University Hospital Foundation Privacy Policy

The University Hospital Foundation (UHF) is committed to protecting and respecting the privacy of the personal information of its staff, donors, visitors, and volunteers. Before personal information is collected directly from its stakeholders, UHF will identify the purpose(s) for which the information is collected. UHF will not use or disclose personal information for any new use beyond that for which it was originally collected without first obtaining consent, except as required by law.

Consent may be withdrawn at any time with reasonable notice to UHF. Personal information that is considered by law to be in the public domain may be used without consent. Collection of personal information is limited to that which is necessary for the purposes identified and collected by fair and lawful means. UHF does not collect health information, other than that which is volunteered directly by the individual or their representative. Donor recognition and honorary acknowledgments will be disclosed by name unless the supporter indicates they may wish to remain anonymous.

UHF does not sell or rent donor lists. It does, however, exchange donor names from time to time with carefully selected charities as a cost-effective way to reach new potential donors. To opt-out, please contact us at or by calling 780.407.7007.

Questions or Complaints

UHF is committed to maintaining its positive reputation within the community and encourages external stakeholders, employees, and members of the community to bring any concerns directly to UHF.

The University Hospital Foundation can be contacted by mail, email, or telephone:

Mailing address:

WMC Donor Office – 1H1.91
8440 – 112 Street, N.W.
Edmonton, AB T6G 2B7
Phone: (780) 407-7007

Donors, volunteers, or employees who have questions or complaints concerning the collection, use, or disclosure of Personal Information by UHF, or regarding the request for access to their own Personal Information, may contact UHF’s Privacy Officer. The Privacy Officer is accountable for the overall compliance with UHF’s privacy policy and acts as the primary contact person on information privacy and security matters. UHF’s Privacy Officer can be contacted at (780) 780-407-7007 or

All complaints are documented and forwarded to the Privacy Officer, with the exception of complaints involving personal injury or legal risk (reviewed by the Executive Finance and Investment Committee), and complaints regarding medical care at the University of Alberta Hospital or other affiliates of the Foundation (these will be reviewed by the appropriate institution promptly and in confidence).

Steps will be taken to resolve each complaint within reasonable limits. University Hospital Foundation leadership will determine what reasonable action can be taken to resolve the complaint, including whether or not UHF’s Board will be briefed on the issue. UHF’s treatment of all complaints, including contact and conversations, shall be presented to the Board annually for review.

Any Trustee, employee, volunteer, contractor, or individual otherwise affiliated with the University Hospital Foundation who observes or becomes aware of activities that may pose an immediate threat of harm to any individual may take steps to immediately contact a supervisor, security, or local authorities as necessary and appropriate.

Any perceived or actual accounting, financial or other ethical or illegal improprieties may be anonymously reported to the Governance Committee Chair by emailing, or via regular mail, courier, or any other means of delivery directly to UHF’s main office, addressed as below:

University Hospital Foundation
9-124 Clinical Sciences Building
8440 – 112 St. NW
Edmonton, AB, T6G 2B7
Attn: Governance Committee Chair

Please ensure the envelope is marked “Strictly Private and Confidential – To Be Opened by Addressee Only”.

Financial Disclosure

From time to time, UHF may secure the services of a business in which a Board Member may have an interest. In such cases, the Board Member will declare a conflict of interest and abstain from voting on the engagement or in any related discussions or decisions to avoid a conflict of interest.

Currently, UHF is engaged with one organization in which a Board member has a significant interest. In fiscal 2021-2022, the total payments to this organization were $1,082,025. Services rendered are limited to home construction for the Full House Lottery.

Website Privacy Policy

We have created this statement to demonstrate our firm commitment to your privacy. We do not collect personally identifying information about you when you visit unless you choose to provide such information to us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to

The University Hospital Foundation respects your privacy. We handle your gifts with care and integrity. UHF does not sell or rent donor lists. It does, however, exchange donor names from time to time with carefully selected charities as a cost-effective way to reach new potential donors. To opt-out, please contact us at or by calling 780.407.7007. The information you provide will be used to deliver services to keep you informed of the activities of UHF, including campaigns, services, news, special events, and fundraising initiatives.


Public Outreach (PO) has been making calls on behalf of the University Hospital Foundation (UHF) since June 2020 as part of our donor outreach. PO contacts existing UHF donors along with Full House Lottery and Festival of Trees 50/50 Raffle supporters to ask if they would like to join our monthly giving program, upgrade their current monthly gift, or reactivate their lapsed monthly gift.

You may receive a call from Public Outreach inviting you to become an agent of change. Additionally, they may also contact you to update your gift details or learn about more ways you can get involved. The phone number on your call display will be 780-809-2128 and the caller ID will be UnivHospFound.

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